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Shipping & Returns

 

SHIPPING & DELIVERY POLICY

 
Last updated October 26, 2023
 
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.noizzybox.in/pages/terms-conditions
 
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
 
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
 
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
 
Free Shipping
 
We offer free Standard shipping on all orders.

Delivery time, 3-7 Working Days T&C Apply*
 
DO YOU DELIVER INTERNATIONALLY?
 
We do not offer international shipping.
 
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
If you have any further questions or comments, you may contact us by:
  • Phone: +91 95660 08000

RETURN POLICY

Last updated January 01, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@noizzybox.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item and the box, then mail your return to the following address:

NRJ Ventures

Attn: Returns

RMA #

No 46, Prince Plaza, Pantheon Rd, Egmore, Chennai, Tamil Nadu 600008

Chennai, Tamil nadu 600008

India

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Cancellation Policy:

Order Cancellation:
Customers can cancel their orders within 4- 8 hours of placing the order, provided the order has not yet been processed for shipping. Orders that have already been processed for shipping cannot be canceled.

Cancellation Deadline:
Orders must be canceled by 12 noon on the next working day following the order placement to be eligible for cancellation and refund.

Cancellation Charges:
A cancellation fee of 5% of the order total will be charged for canceled orders to cover administrative and processing costs. This fee will be deducted from the refund amount.

Cancellation Procedure:
To cancel an order, customers must contact our customer service team via email or phone and provide their order details before the cancellation deadline. Our team will confirm the cancellation and process the refund or credit, if applicable, according to our refund policy.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 95660 08000

support@noizzybox.com